Return Policy

Returns / Refund

14-Day
We stand by our products and offer unrivaled service. You have a 14-day return policy, which means customers have 14 days after receiving their item to request a return. And Get store credit .
Any Return / Exchange Items purchased from TStarUSA Website will be assessed a 15% restocking fee.
By using this Website (TStarUSA), you automatically agree to the terms of our company policies, including our returns and exchange policy.
 

REQUIREMENTS FOR RETURNS:


  • Must include a valid original purchase order number from shop.TStarUSA.com. Purchases made outside of Shpe.TStarUSA.com must contact respective seller for returns. information@tstarusa.com
  • Returned products must be in their original unopened packaging without any missing contents or else it will be subject to a restocking fee.
  • Return shipping is at buyer's cost unless stated otherwise by our support team.
  • For all returns, the shipping and handling will be deducted from total store credit refund.
*Required: Tracking number/delivery confirmation on returned packages to ensure your return item is received and delivered. T-STAR® is not liable for lost or stolen return packages during transit/delivery

Returns Address

519 E LOS ANGELES St, LOS ANGELES, CA 90013